Shipping and Returns
Always FREE UPS Shipping within Continental U.S.A.
Free shipping to all U.S.A. mainland destinations (excluding AK & HI) by UPS ground service. Orders are always processed immediately and shipped within 24 hours on UPS working days. (UPS ground service is not available on Sat. & Sun.)
Our Refund Policy
Try the DynaMop® for 30 days without any obligations. Within 60 days of arrival, if you are not completely satisfied with it, just send the full set back to us in it's original package to receive your full refund. Simply email to inform us about your return along with tracking information and we will immediately process a full refund* to you. Unless it is a manufacturer's defect and returned within 30 days of arrival, we ask the buyer to share the shipping responsibility by paying for return shipping by track-able means such as UPS or certified post. (There will be NO restocking charge and we pay the UPS outbound shipping).
*Subject to deduction of actual freight cost.
In the event of orders with extra mopheads, the extra mop-head(s) enclosed within the DynaMop® set package shipped to you are merchandise being sold independently, in returning we ask that you send all mopheads back to us. It is understood that one of them would have been used and soiled and that is okay. On the other hand, should there be a shortage of mopheads returned, we are compelled to impose a charge of $15 for the each missing mop-head. Please understand that we must strictly uphold to this policy since we offer an extended 60-day long trial period.
Full year warranty come standard with your DynaMop® set. However, it should be noted that the DynaMop® Ultimate and DynaMop® Extra Models are built to last, the spinning mechanism is lifetime warranted against the life of the bucket (Spring not included). Lab test indicate over 10 times life expectancy compared to the one-way ball bearing used by ALL other manufacturers (including our own previous version. we built it with the intention for the unit to easily last 3-5 years of more! IT IS BY FAR THE BEST ON THE MARKET. THE STURDIEST, FASTEST SPIN WITH DOUBLED SPEED OF 2500+rpm (3000+rpm in plunging action), MOST DURABLE SPIN MOP ON EARTH!
The product is designed for household use. Though we feel comfortable about commercial applications, we cannot extend warranty for commercial usage. We took care to enhance all moving parts to ensure longevity. [In our previous version DynaMop2500 model, the only wearable part is the "one way ball bearing" and should avoid rusting from water getting into the ball bearing]. All our current versions have advanced to DynaMop's patented new technology spinning mechanism that is promised to continue spinning to the lifetime of the bucket itself. DynaMop® is the ONLY spin mop in the world to have the entire unit submersible. Due to the nature of plastic objects, plastic bucket should not be left under direct sunlight in a prolonged period of time. Avoid harsh weather conditions like direct sun exposure or frigid cold outdoors. Dyna*Mop® has gone through strict quality control process with real persons pedaling test for ten's of thousands of pedaling steps.
Our Uniqueness Guarantee
DynaMop® is a registered trademark with the U.S. Patent and Trademark Office, Department of Commerce. DynaMop Company of America owns the exclusive right to the marketing and distribution of DynaMop®. The PATENTED Dyna*Spin's spinning mechanism is Direct Drive Planetary Gear Construction that is matchless by any variances. Dyna*Spin enables easy light pedaling to deliver over 2000 RPM hurricane like centrifugal spin force that dries the mop-head thoroughly and evenly. The Patented Planetary Style Gears give Dyna*Spin superior drying performance although all 360 spin dry gears work on the same "leverage" principle. As the original developer of the innovative 360 degrees Spin Dry Mopping System, we are making our debut right here. Until such time decision is made for TV appearance, this site will remain home of the fabulous DynaMop®!
Without elaborate, expensive advertising campaigns, we remain our "down to earth" pricing policy to offer best grade quality at LOWER than usual prices. In up-keeping our quality standard, we chose to maintain our original manufacturing base and so the Dyna*Mop® continued to be well made in Taiwan with pride!
Our Satisfaction Guarantee
Congratulations on your purchase of DynaMop® the all-new concept of mopping. You have just made a wise buying decision that from now on you would be pleased with the decision made each time you have a mopping job to do. It's guaranteed to cut your work to half, saving much time and efforts. Mopping can actually be pleasurable with Dyna*Mop! We are sure that you will quickly agree that this is the best mop on the market. Once you have the DynaMop® Experience you will never want anything else.
We highly recommend that as soon as your package arrives to spend 5 minutes to read the instruction sheet and give it a try. See how the DynaMop®'s spin dry system takes away the struggles of wringing. You'll be surprised how easy and effortless it is to do the cleaning job. Spin dry to any degree of dampness, depending on your own needs. DynaMop® can out-perform your expectations! If for any reason that you don't agree that it is the best mop anywhere, we will be happy to refund your money immediately.